I am a first-time customer. First, the product is great. Well made. Gun metal tips were a last-minute selection that I did not read about until I placed the two pairs of laces, same laces but different sizes to ensure I got a pair that would work best, in my shopping cart. I upgraded and was VERY pleased with the product and the results. In my haste, I did not see the gun metal tips were not returnable. When I received my laces, I was again impressed with the product, but not happy with the style. It did not end up going well with my style of shoe. When I reached out about an exchange, I was informed the laces were nonreturnable. This was disappointing, but in going back and researching I then saw the disclaimer. I wish I had seen it sooner. That said, I think the quality of the product is great, but I am stuck with two pairs of laces I cannot use. I will look else where for another pair of laces that will best match the style of my shoe. Thank you for the opportunity to provide feedback and wish your company the best.
I got these for my son who is a Steelers fan. The ability to customize them was great, and the quality/fast shipping are fantastic!!
Lace Lab Sizing Chart*
|Number of Eyelets||Lace Length|
|3 Eyelets||30 Inches|
|4 Eyelets||36 Inches|
|5-6 Eyelets||45 Inches|
|6-7 Eyelets||54 Inches|
|7-8 Eyelets||63 Inches|
*Sizing varies from shoe to shoe. Please use this chart as a rough estimate. For best results, please measure the length of your original laces. If you are between two sizes using our chart, we recommend choosing the shorter length for most applications.